Terms of Use

Acceptance of these terms

By accessing or using the CivicRails website or related services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, do not use CivicRails.

Who we are

CivicRails is operated by BrainByte, LLC. In these terms, “CivicRails,” “we,” “us,” and “our” refer to BrainByte, LLC and the CivicRails website and related services.

CivicRails supports clearer conversations, planning, and shared understanding around complex housing, redevelopment, and community development work.

Scope of these terms

These terms apply to your use of:

• the CivicRails public website
• contact and information request forms
• authorized account access, where applicable
• authorized use of CivicRails services, where applicable
• content intentionally made available through CivicRails

Additional agreements or organization-specific terms may apply to certain uses of CivicRails. If those additional terms conflict with these website terms, the more specific agreement will generally control for that use.

Permitted and prohibited conduct

You agree not to:

• use CivicRails for unlawful, fraudulent, abusive, or misleading purposes
• attempt to gain unauthorized access to accounts, systems, or data
• interfere with the operation, integrity, or security of the website or related services
• upload malicious code, harmful files, or disruptive content
• use automated means to access, copy, extract, or misuse CivicRails content or services in an unauthorized manner
• misrepresent your identity, affiliation, or authority
• submit content that violates privacy, intellectual property, or other legal rights
• use CivicRails in a way that could damage, disable, overburden, or impair the service

User content and submissions

You may be able to submit content to CivicRails, including inquiries, files, records, messages, or other materials.

You retain ownership of content you submit, but you grant us a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, display, and transmit that content as reasonably necessary to operate CivicRails, provide related services, maintain security, review and manage inquiries, support authorized use, and fulfill contractual or legal obligations.

You represent that you have the necessary rights and permissions to submit the content you provide and that your content does not violate any law or the rights of any third party.

Intellectual property

CivicRails, including the website, related services, software, interfaces, branding, text, graphics, logos, documentation, website materials, and related content, is owned by BrainByte, LLC or its licensors and is protected by applicable intellectual property and related laws.

Except as expressly permitted in writing, you may not copy, modify, distribute, reproduce, republish, reverse engineer, decompile, disassemble, create derivative works from, or use CivicRails or its content in an unauthorized manner.

“CivicRails” and related names, branding, logos, and marks are the property of BrainByte, LLC. No rights are granted except as expressly stated in these terms or a separate written agreement.

Authorized access and evaluation

Access to certain CivicRails materials, demonstrations, or service features may be limited to authorized users, organizations, or evaluation discussions.

CivicRails materials may not be copied, redistributed, or used outside the scope of the authorized relationship or discussion without written permission.

Contact forms and inquiry handling

If you submit an inquiry, information request, or other contact form through CivicRails, you agree that we may receive, store, review, and use that submission for follow-up, recordkeeping, spam prevention, and relationship management purposes.

Submission of an inquiry does not create a partnership, customer relationship, consulting relationship, agency relationship, fiduciary duty, or obligation to provide access to CivicRails services.

Content visibility

Certain content may be made available through CivicRails by an authorized organization or user. If information is configured or provided for wider visibility by an authorized organization or user, it may be viewable by website visitors or other users.

We are not responsible for how third parties use information that has been intentionally made available by an authorized organization or user.

Third-party services

CivicRails may link to, integrate with, or rely on third-party services, including hosting, infrastructure, storage, email, analytics, security, and related operational providers.

We are not responsible for third-party websites, services, platforms, or policies that we do not control.

Disclaimers

CivicRails is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.

We do not guarantee that CivicRails will meet every requirement of your organization, legal obligation, operational need, or business objective unless expressly agreed in writing.

Limitation of liability

To the fullest extent permitted by law, BrainByte, LLC and its officers, members, employees, contractors, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunity arising out of or related to your use of CivicRails.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to CivicRails will not exceed the greater of: (a) the amount you paid us, if any, for the specific service giving rise to the claim in the twelve months before the claim arose, or (b) one hundred U.S. dollars (US $100).

Changes to these terms

We may update these Terms of Use from time to time. When we do, we will post the updated version on this page and revise the effective date above. Your continued use of CivicRails after changes become effective means the updated terms will apply going forward.

Contact us

If you have questions about these Terms of Use, please contact:

BrainByte, LLC
Operator of CivicRails™
Email: hello@civicrails.com