01
Acceptance of these terms
By accessing or using the CivicRails website or related
services, you agree to be bound by these Terms of Use
and our Privacy Policy. If you do not agree to these
terms, do not use CivicRails.
02
Who we are
CivicRails is operated by BrainByte, LLC.
In these terms, “CivicRails,” “we,” “us,” and “our”
refer to BrainByte, LLC and the CivicRails website and
related services.
CivicRails is a project coordination platform centered
on a living Project Record. It helps teams keep project
information, evidence, assumptions, potential blockers,
responsible parties, next steps, and review activity
connected across complex project workflows, beginning
with housing.
03
Scope of these terms
These terms apply to your use of:
- the CivicRails public website
- contact and information request forms
- discovery, design-partner, evaluation, and pilot activities
- authorized account access, where applicable
- authorized use of CivicRails services, where applicable
- content intentionally made available through CivicRails
Additional agreements, including pilot, evaluation,
confidentiality, organization-specific, or other written
agreements, may apply to certain uses of CivicRails.
If those additional terms conflict with these Terms of
Use, the more specific written agreement will generally
control for that use.
04
Permitted and prohibited conduct
You agree not to:
- use CivicRails for unlawful, fraudulent, abusive, or misleading purposes
- attempt to gain unauthorized access to accounts, systems, or data
- interfere with the operation, integrity, or security of the website or related services
- upload malicious code, harmful files, or disruptive content
- use automated means to access, copy, extract, or misuse CivicRails content or services in an unauthorized manner
- misrepresent your identity, affiliation, or authority
- submit content that violates privacy, intellectual property, confidentiality, or other legal rights
- use CivicRails in a way that could damage, disable, overburden, or impair the service
05
User content and submissions
You may be able to submit content to CivicRails,
including inquiries, project information, evidence,
files, records, notes, messages, or other materials.
You retain ownership of content you submit, but you
grant us a non-exclusive, worldwide, royalty-free
license to host, store, process, reproduce, display,
and transmit that content as reasonably necessary to
operate CivicRails, provide related services, maintain
security, support authorized project workflows, review
and manage inquiries, and fulfill contractual or legal
obligations.
You represent that you have the necessary rights,
authority, and permissions to submit the content you
provide and that your content does not violate any law,
confidentiality obligation, or the rights of any third
party.
06
Advisory coordination and human review
CivicRails is designed to support project coordination
and maintain an accountable living Project Record across
complex project workflows.
CivicRails does not approve projects, certify compliance
or evidence, determine eligibility, determine feasibility,
determine code compliance, issue permits, or make
professional or governmental determinations.
Project-status information, summaries, draft findings,
potential blockers, suggested next steps, and similar
information presented through CivicRails are intended
to support coordination and human review. They should
not be treated as independent professional, regulatory,
legal, financial, or technical determinations.
Authorized users, qualified professionals, project teams,
agencies, and other responsible parties remain responsible
for reviewing material project information, making
consequential decisions, exercising professional judgment,
and determining what actions are appropriate for a project.
07
AI-assisted features
CivicRails may use artificial intelligence or other
automated tools to assist with organizing submitted
information, generating draft summaries or findings,
identifying possible gaps, classifying information,
preparing proposed updates, or suggesting possible
next steps.
AI-assisted output may be incomplete, inaccurate, or
inappropriate for a particular project and must not be
treated as an independent professional, regulatory,
legal, financial, technical, or compliance determination.
Where AI-assisted output may affect material project
truth or consequential decisions, required authorized
human review must occur before that information is
accepted as part of the accountable Project Record or
relied upon for the applicable decision.
AI supports. People decide.
08
No replacement for professional or government services
CivicRails does not replace permitting systems,
geographic information systems, construction management
platforms, architecture or engineering services,
planning services, lending or underwriting, legal advice,
contracting services, municipal review, or other
professional or governmental functions.
Users remain responsible for obtaining appropriate
professional, technical, financial, legal, regulatory,
and governmental review where required.
09
Intellectual property
CivicRails, including the website, related services,
software, interfaces, workflow designs, branding, text,
graphics, logos, documentation, website materials, and
related content, is owned by BrainByte, LLC or its
licensors and is protected by applicable intellectual
property and related laws.
Except as expressly permitted in writing, you may not
copy, modify, distribute, reproduce, republish, reverse
engineer, decompile, disassemble, create derivative
works from, or use CivicRails or its content in an
unauthorized manner.
“CivicRails” and related names, branding, logos, and
marks are the property of BrainByte, LLC. No rights are
granted except as expressly stated in these terms or a
separate written agreement.
10
Authorized access, demonstrations, and evaluation
Access to certain CivicRails materials, demonstrations,
product interfaces, pilot environments, or service
features may be limited to authorized users,
organizations, design partners, or evaluation
discussions.
CivicRails materials, demonstrations, screenshots,
workflows, and other non-public product information
may not be copied, recorded, redistributed, published,
reverse engineered, or used outside the scope of the
authorized relationship or discussion without written
permission.
Access provided for evaluation, pilot, demonstration,
or testing purposes does not grant ownership rights in
CivicRails or its underlying product, workflows,
software, designs, or implementation.
11
Pilot and evaluation use
Use of CivicRails for an actual project, pilot,
evaluation, or workflow involving real project
information may require a separate written agreement.
That agreement may address scope, authorized users,
confidentiality, permitted data, responsibilities,
security, fees, evaluation criteria, intellectual
property, termination, and other terms specific to
the engagement.
Participation in a discovery conversation or
demonstration alone does not create a pilot, customer
relationship, partnership, or obligation to provide
continued access.
13
Coordination Cost Calculator
The CivicRails Coordination Cost Calculator provides
informational estimates based on assumptions and values
entered by the user. Calculator results represent an
estimated current coordination burden and do not
represent actual losses, verified costs, projected
CivicRails savings, guaranteed savings, return on
investment, project acceleration, or avoided delay.
Users are responsible for evaluating the assumptions and
information they enter and for determining whether any
estimate is appropriate for their particular circumstances.
CivicRails does not guarantee that use of CivicRails will
reduce the estimated amount or produce any particular
financial, operational, schedule, project, or business
result.
14
Content visibility
CivicRails may support different visibility levels for
project information. Content may remain internal to
authorized users or may be intentionally made available
more broadly when an authorized organization or user
chooses to do so.
Users and organizations are responsible for reviewing
the information they choose to make available and
confirming that they have authority to share it.
We are not responsible for how third parties use
information that has been intentionally made available
by an authorized organization or user.
15
Third-party services
CivicRails may link to, integrate with, or rely on
third-party services, including hosting, infrastructure,
storage, email, analytics, security, verification, and
related operational providers.
We are not responsible for third-party websites,
services, platforms, or policies that we do not control.
16
Disclaimers
CivicRails is provided on an “as is” and “as available”
basis to the maximum extent permitted by law. We
disclaim all warranties, express or implied, including
warranties of merchantability, fitness for a particular
purpose, non-infringement, and availability.
We do not guarantee that CivicRails, any project-status
information, AI-assisted output, Project Record,
recommendation, or other information will be complete,
accurate, current, suitable for a particular purpose,
or sufficient to satisfy any professional, regulatory,
contractual, or organizational requirement.
We do not guarantee that CivicRails will meet every
requirement of your organization, legal obligation,
operational need, or business objective unless expressly
agreed in writing.
17
Limitation of liability
To the fullest extent permitted by law, BrainByte, LLC
and its officers, members, employees, contractors,
affiliates, and service providers will not be liable for
any indirect, incidental, consequential, special,
exemplary, or punitive damages, or for any loss of
profits, revenues, data, goodwill, or business
opportunity arising out of or related to your use of
CivicRails.
To the fullest extent permitted by law, our total
liability for any claim arising out of or relating to
CivicRails will not exceed the greater of: (a) the amount
you paid us, if any, for the specific service giving rise
to the claim in the twelve months before the claim arose,
or (b) one hundred U.S. dollars (US $100).
18
Changes to these terms
We may update these Terms of Use from time to time.
When we do, we will post the updated version on this
page and revise the effective date above. Your continued
use of CivicRails after changes become effective means
the updated terms will apply going forward.
